Frequently Asked Questions
Neighborhood
Wilmington Flats in Sugar House is perfectly placed for professionals, offering quick access to major employment hubs via the nearby I-15 freeway. The community is only minutes away from top institutions and corporations, including:
- The University of Utah
- Salt Lake City School District
- St. Mark’s Hospital
- Salt Lake City International Airport
- Goldman Sachs
- Intermountain Health
- Zions Bancorporation
- University of Utah Health
At Wilmington Flats, you'll find a curated selection of amenities designed to provide comfort, connection, and a next-level living experience, such as:
- Sophisticated Interiors with Smart Home Tech
Every apartment is designed for modern convenience with smart home door locks and thermostats, complemented by contemporary granite countertops and sleek upgraded appliances. - Full-Size Front-Load Washers and Dryers
Included in every home, these high-efficiency laundry systems streamline daily chores and add a layer of essential comfort to urban living. - 24/7 Fitness Center and Yoga Studio
Residents can stay active on their own schedule with a fully equipped gym and a dedicated yoga room for finding zen in the heart of the city. - Pet-Friendly Community with On-Site Micro Market
This welcoming environment is perfect for you and your furry companions, featuring the ultimate convenience of a 24/7 on-site micro market for quick snacks and essentials.
Salt Lake City is home to a diverse collection of neighborhoods that offer a range of lifestyles, from high-energy urban centers to peaceful, historic districts. Here are some of the premier areas to consider for a Salt Lake City apartment for rent:
- Sugar House
Renowned for its historic charm and fresh, modern energy, Sugar House is one of the city's most desirable walkable districts. It serves as a social hotspot featuring a unique mix of local boutiques, popular craft breweries, and expansive green spaces like the 110-acre Sugar House Park. - Downtown Salt Lake City
As the vibrant heart of the capital, Downtown is where historic landmarks like Temple Square meet modern high-end shopping at City Creek Center. Residents enjoy immediate access to high-end shopping, delicious dining, performances at the Eccles Theater, and professional sports at the Delta Center. - Central 9th
A trendy and rapidly evolving district, Central 9th is known for its industrial-chic atmosphere and "buy local" philosophy. It is a favorite for those seeking an active urban lifestyle centered around independent businesses and convenient access to the UTA TRAX light rail system. - The Avenues
This established hillside neighborhood is prized for its quiet residential character and immediate proximity to the natural beauty of the Wasatch foothills. It offers an elevated living experience with stunning views of the valley while remaining just a short commute from the University of Utah and major downtown employment hubs.
Living in Sugar House provides a sophisticated residential experience where peaceful, nature-focused living meets urban excitement. These distinct local features make the neighborhood a standout choice in Salt Lake City:
- Ideal Location
Strategically positioned near 1235 E Wilmington Ave and Highland Drive, the area offers unmatched walkability to everyday essentials. Residents are just a short drive or TRAX ride away from the Salt Lake City International Airport and the active nightlife of Downtown. - Premium Living
Modern communities like Wilmington Flats define the area’s upscale feel with glass-and-brick facades and industrial-inspired interiors. Homes often feature vaulted ceilings, smart home door locks, and polished cement or wood-like flooring for a refined aesthetic. - Engaged Local Community
Sugar House thrives on a vibrant community culture, highlighted by the seasonal Sugar House Farmers Market held at Fairmont Park. Residents enjoy a blend of historic landmark charm and modern retail therapy at the nearby Trolley Square mall or the bustling shops along Highland Drive. This social energy is capped off by local favorites like Wasatch Brewery and Publik Coffee Roasters, and the area even boasts pop-culture history as a filming location for High School Musical. - Outdoor Adventures
The neighborhood is anchored by the massive Sugar House Park, which features rolling hills for winter sledding, a large pond, and views of Mt. Olympus. Residents can also explore the Hidden Hollow Nature Preserve or use the River Parkway access for a quick escape into nature.
There are many fun activities to do in Sugar House! The central location of Wilmington Flats puts residents within a three-minute walk of the city’s best local hangouts and recreation. Major attractions and activities in the area include:
- Sugar House Park
- Cinemark Sugarhouse
- Hidden Hollow Nature Preserve
- Fairmont Park
- The Front Climbing Club
- Olympus Hills Bowling Lanes
- Trolley Square
- Parley’s Trail
- Nibley Park Golf Course
- Fairmont Aquatic Center
Maintenance
Yes. We have a highly skilled maintenance staff. We offer 24/7 maintenance emergency service.
We encourage our residents to place a work order through the online resident portal on our property website. You can also stop by the leasing office during business hours to place your work order.
Our Health and Wellness Center has everything you need to stay in shape! We have free weights, cardio, and cycling.
All work orders are responded to within 24 hours, depending on the nature of the work order, we try to have all completed within 24 hours but some came take up to 72 hours to resolve.
No, you can provide us with permission to enter which will allow maintenance to complete your work order without you being present.
We do not service after hours lock outs. You can use the smart home app to help troubleshoot the issue with your lock. Our smart locks will warn you by blinking red when running low on battery. Make sure you enter an online work order for our maintenance team when this happens and we will be happy to switch them out for you.
You are allowed to decorate your new home. We do not allow walls and ceilings to be painted; they must stay the existing color. All modifications, i.e., nail holes, to the apartment will be charged at the time of move-out if it is not restored to its original condition.
At Wilmington Flats in Sugar House area of Salt Lake City, UT, after-hours maintenance emergencies are urgent issues that may affect resident safety, essential services, or cause damage to the apartment community. Examples may include:
- No electricity throughout the apartment
- No water throughout the apartment
- No heat during severe cold weather, generally when the outside temperature is below 45°F and the interior apartment temperature is 65°F or below
- No air conditioning during extreme heat, where applicable, generally when the exterior temperature is above 85°F and the apartment will not cool below 80°F
- Refrigerator not cooling
- Water entering the apartment or active flooding
- Electrical sparks or a potential fire hazard
- A non-working toilet in an apartment with only one bathroom
- Situations where resident safety is at risk, such as a break-in with damaged locks or windows
- Standing ice in parking areas, sidewalks, breezeways, or stairs
For non-urgent maintenance requests, residents should submit a work order through the online resident portal or contact the leasing office during regular business hours.
Community Information & Amenities
Wilmington Flats has a gym, a clubhouse, and package lockers . Check out our amenity page! www.wilmingtonflats.com/amenities
The property currently does not have a pool.
Each apartment is assigned one parking spot in our underground parking garage, there is an added monthly charge. Additional garage parking is offered across the street for Wilmington residents for an additional monthly charge.
All apartment homes include a washer and dryer.
Yes, we are a pet friendly community. We use Pet Screening services for pet approval and record your pet DNA.
$200 pet deposit, $400 non-refundable pet fee, $55 monthly pet rent, 2 pet limit.
We love pets and welcome all cats and most dog breeds. All PEG Property Group communities abide by Breed Restrictions; The owner reserves the right to restrict breeds and types of animals. Currently restricted animals include all dogs that are full or partially: Akita, Argentinian Mastiff, Bullmastiff, Doberman Pinscher, German Shepherd Dog, Mastiff, Neapolitan Mastiff, Pit Bull, Pit Mix and Rottweiler. Others may be added.
No, there is not a pet park at this moment.
Our stainless appliances set include dishwasher, stove, refrigerator, and microwave and/or vent hood.
The trash chute is located at the end of hall on floors 3-7
Moving boxes at Wilmington Flats in Sugar House area of Salt Lake City, UT need to be broken down and can be disposed of in the dumpster areas.
Pest control can be scheduled by entering a work order.
The onsite staff will not accept packages on behalf of residents. There is a package locker onsite where all packages will be dropped.
Our Health and Wellness Center is open 24/7 with access control.
Our Health and Wellness Center has everything you need to stay in shape! We have free weights, cardio, and cycling.
We do not allow private events in our public spaces.
Admin
Yes, we require Renter's insurance with personal liability for $100,000 for the term of the lease.
No, there is no cost to take a tour. You will need to visit the property during business hours or you can call or email the leasing center to set up an appointment that works best for you.
We accept walk ins, but we prioritize prospects who book an appointment.
Our office is open 6 days a week and we have an open door policy. You can come meet our team at any time.
You can reserve your new home with a few easy steps. Visit our website> check out the "floorplans" tab> select your floorplan> select your unit #> and apply!
Application process can vary, but usually takes from 1-3 business days.
Fees and specials may vary daily. The security deposit is determined based on your background check. Contact the office for our daily price quote to learn more.
Payments are only accepted through our online portal.
Payments are only accepted through our online portal.
No, we currently do not offer furnished apartments.
Yes, the short term lease fee for 3-5 month leases will $150.00 plus market rent on the apartment.
Utilities
At the time of move in you will be required to provide proof of an active gas and electric account. The property uses a 3rd party utility company who will charge you for water, sewer, and trash based on an allocation forumla.
No, Utilities are not included in your rent amount and will be billed back based on usage
The property has been wired for high speed internet. Fees for internet are billed seperately and due with your monthly rent each month.
Friends Make the Best Neighbors! Ask us more about resident referral program
Occasional overnight guests are welcome. However, we do not allow guest to stay longer than 10 total nights per month.
No. A New Security Deposit is required for each apartment when transferring apartment homes. There are also associated transfer fees and notice requirements. Please give us a call to learn more.
No. Subleasing your apartment is not allowed. However, you are allowed to add a roommate anytime during the lease terms. Added Roommates must be approved by Management and pass qualification criteria.
Our Residential Lease Contract allows a lease to be terminated by giving a 60-Day Notice and paying two (2) month's rent as termination fee.
Location
Yes, UTA has a stop within walking distance of the property
We are located off the 80 and 1300 E. Sugar House Park is across the street from the property, along with dining, shopping, and the Forest Dale Golf Course.
Salt Lake City School District -Nibley Park Elementary and Middle School -Highland High School
Herman Franks Dog Park is located 2 miles away.
Across the street there is a shopping plaza. Whole Foods is down the street
Stabucks-.3 miles away and WFM Coffee Bar is .2 miles from the property.
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